PREMIER AI-DRIVEN CYBERSECURITY-FOCUSED IT SERVICES AND SUPPORT
Empowering Excellence: IT Consulting and Cybersecurity AI-Driven Services Crafted by Experienced IT Security System Architects.
We design, architect, implement, integrate, and support highly secure AI-driven enterprise technology solutions to ease or accelerate their workflow with security in mind and superior end-user experience leading to better business outcomes.
IT SUPPORT AND AI CYBERSECURITY MANAGED SERVICES
My Remote Tech is a Los Angeles-based systems integrator and cybersecurity-focused AI-ready managed IT service provider with over 100 satisfied clients built on nearly two decades of expertise. We specialize in delivering AI-powered cybersecurity solutions and compliance services that achieve 99% uptime while meeting stringent industry standards including TPN and MPA Best Practices. Through comprehensive security risk assessments, proactive threat monitoring and incident response, advanced firewall management, strategic business continuity planning, content security, and technology solutions we protect critical business assets and enable seamless operations for organizations across Media & Entertainment, Healthcare, Legal, Financial Services, Startups, and other data-sensitive industries.
Our technology expertise spans critical industries including Media & Entertainment, Healthcare, Real Estate, Legal Services, Financial Services, Construction Services, Architectural Firms, Retail, and numerous other sectors.
We are dedicated to providing seamless and enterprise-quality IT services and support specifically designed for small to medium-sized businesses. Here is a list of our IT consulting, IT Support, and AI Security Services:
1. Cybersecurity Solutions Using AI
Cybersecurity encompasses the policies, controls, procedures, and technologies designed to protect digital assets and IT infrastructure from unauthorized access, cyberattacks, and evolving cyber threats. We help organizations secure their environments by leveraging AI-driven cybersecurity solutions for faster, automated threat detection, proactive prevention, and intelligent, automated remediation—reducing risk while improving response times.
2. IT Security Audit and Compliance
Conduct regular reviews and audits to ensure IT infrastructure systems comply with regulatory and policy standards, reducing the risk of non-compliance with industry frameworks (e.g., TPN, GDPR, HIPAA). This is achieved through a structured approach that includes comprehensive risk assessments, effective incident response planning, and well-defined business continuity strategies.
3. Security Incident Management
Incident Response and Management involves structured procedures for identifying, analyzing, containing, and mitigating security incidents—such as data breaches, malware infections, and unauthorized access. Our approach emphasizes rapid detection and response to minimize operational disruption, reduce data loss, and restore systems quickly while maintaining regulatory compliance.
4. Networking Security
We ensure a secure and resilient IT infrastructure. Planning, implementing, and managing network infrastructure to ensure reliable connectivity and optimized performance with highest security. We manage your firewall, switches, setup (IDS and IPS) intrusion detection and prevention system, VPN, and DDoS (denial-of-service) protection.
5. Proactive Network Monitoring and Support
Prevent any IT issues or minimize any network downtime before they impact your business with our proactive IT solutions and continuous system and network monitoring to detect and resolve issues proactively, ensuring network health and maximize the network uptime.
6. Cloud Engineering and Security
We delivers secure, scalable cloud solutions that optimize infrastructure, applications, and data management. We design, deploy, and manage cloud environments while implementing robust security controls, continuous monitoring, and compliance measures to protect against cyber threats and ensure operational resilience.
7. IT Live Support and Remote Support
Get expert IT live assistance whenever and wherever you need it. Our tailored support is designed to suit each client’s specific needs and industry requirements. We provide on-site and remote technical assistance for desktop issues—including software, hardware, and connectivity problems—to ensure a seamless user experience.
8. Server and RAID Shared Storage Support
Maintaining and troubleshooting servers and storage systems to ensure uptime, efficient resource sharing, and data integrity.
9. Data Backup and Disaster Recovery Solution
Strategies and solutions to backup critical data regularly and rapid recovery for minimizing the downtime.
10. Email Security
Protecting email systems and any digital communications against phishing, malware, spam, ransomware and email health to secure sensitive communications and reduce risk of cyber threats.
11. Business Continuity Solutions
Business Continuity Solutions ensure critical business operations remain available during and after disruptions such as cyberattacks, system failures, or natural disasters. We design and implement resilient strategies—including backup, disaster recovery, and failover planning—to minimize downtime, protect data, and support rapid recovery. We help organizations prepare for, respond to, and recover from unexpected disruptions.
12. Advanced Firewall Services
Enhanced firewall configurations to provide robust network security, including deep packet inspection, intrusion prevention and detection, content filtering, threat detection, next generation anti virus, anti spam, and anti ransomware, and log real-time monitoring.
13. Data Breach and Incident Response
Data Breach and Incident Response focuses on rapidly detecting, containing, and resolving security incidents such as data breaches, ransomware attacks, and unauthorized access. Our structured response process minimizes business impact, reduces data loss, supports regulatory compliance, and ensures fast system recovery. We help organizations meet regulatory and compliance requirements while limiting operational disruption and protecting sensitive data.
14. Security Risk Management
Security Risk Management is the continuous process of identifying, assessing, and mitigating cybersecurity risks to protect business-critical systems, data, and operations. By combining industry best practices with AI-driven risk analysis, we help organizations prioritize threats based on likelihood and impact, implement effective security controls, and reduce overall exposure while supporting compliance and business continuity.
15. External & Internal Penetration Testing
External and Internal Penetration Testing simulates real-world cyberattacks to identify security weaknesses in internet-facing systems and internal networks. By safely exploiting vulnerabilities, we help organizations understand their true risk exposure, strengthen defenses, and remediate gaps before attackers can exploit them. It evaluates the effectiveness of security controls by testing systems from both outside and within the organization. Our assessments support regulatory compliance and provide actionable remediation guidance based on risk severity.
16. Network Vulnerability Assessment
Vulnerability Assessment and Risk Prioritization involves identifying, analyzing, and evaluating potential security weaknesses across IT systems, networks, and applications. By leveraging AI-powered vulnerability scanning and risk analysis, we help organizations detect threats faster and prioritize remediation efforts based on risk severity, business impact, and exploit likelihood—strengthening overall security posture.
17. Endpoint Protection and Detection Management
Endpoint Protection and Detection Management secures desktops, laptops, and servers against malware, ransomware, and advanced cyber threats. By leveraging AI-driven endpoint detection and response (EDR), we provide real-time monitoring, automated threat containment, and rapid remediation to reduce attack surfaces and prevent breaches.
18. Secure Remote Access Setup for Remote Workers
It enables employees to safely access company systems and data from any location without compromising security. We implement secure, identity-based access controls, multi-factor authentication (MFA), and encrypted connections to protect remote work environments while maintaining productivity and compliance.
19. Zero Trust Network Access (ZTNA)
Zero Trust Network Access (ZTNA) secures access to applications and systems by enforcing strict identity verification and least-privilege access for every user, device, and session—regardless of location. By continuously validating trust and leveraging AI-driven access controls, ZTNA reduces lateral movement, prevents unauthorized access, and strengthens overall security posture.
20. Artificial Intelligence
By leveraging AI, we help streamline your operations with exceptional efficiency. Our AI solution delivers accurate, context-relevant responses to your entire team, enhancing productivity and collaboration. Additionally, it can reduce operational costs by 20% to 50%, depending on various factors, to achieve optimal results.
21. AI Security
My Remote Tech offers AI Security that includes an end-to-end AI security assessment, model integrity, and AI governance by setting up policies, controls, and compliances for your AI environment. We also use AI to enhance your security posture by automating threat detection , prevention, and remediation.
PROACTIVE AI-DRIVEN IT SUPPORT
My Remote Tech proactively supports and maintains the network infrastructure of numerous small and medium-sized businesses mainly in the Los Angeles area. Our reliable and trustworthy guidance as well as technological expertise helps our clients minimize network downtime, improve business continuity, reduce security risks, and enhance workflow efficiency. Our IT services encompass:
- Remote Monitoring and Management
- Business Continuity Planning
- Automated Security Risk Management
- Automated Incident Response
- Workflow Consulting
- Patch Management
- Automated Endpoint Management
- Automated threat detection, prevention, and remediation
Overcoming IT Challenges
Many organizations struggle to keep pace with rapidly changing business demands and the challenge of retaining skilled IT talent in cybersecurity and consulting. This is where My Remote Tech, a leader in IT services and cybersecurity consulting becomes a compelling alternative or complement to traditional in-house IT service delivery with affordable cost but enterprise level services. Our expert IT engineers alleviate your IT concerns, providing you with more time and peace of mind to concentrate on your core business.
We take care of time-consuming tasks such as patch management, system updates, and remote monitoring to proactively prevent unexpected issues and downtime. From procurement and budgeting to support and implementation, we manage your entire IT infrastructure with a focus on achieving 99% uptime and maintaining security compliance. Our services are delivered remotely for seamless, anytime-anywhere IT management, and we remain flexible—our engineers are available to meet with you in person when needed.
Our Mission
Our mission is to empower businesses to thrive by optimizing their technology infrastructure, enhancing productivity, streamlining workflows, resolving IT challenges, and strengthening security and compliance specially with Artificial Intelligence technology that is taking over so quick. We provide our IT services and support as well as AI security to small and medium-sized businesses across diverse industries—particularly Entertainment and Media—to keep them aligned with the latest technological advancements and cybersecurity requirements. This ensures they remain compliant with current security standards while staying competitive and efficient in today’s fast-paced business environment. Most importantly, we help studios and post-production companies solve their IT challenges, secure their IT environments, and achieve TPN compliance, meeting the rigorous security standards of industry leaders such as Netflix, Disney, HBO, Fox, Paramount, Showtime, Starz, Lionsgate, Warner Bros. Discovery (WBD), Apple, and Amazon MGM Studio.
IT SUPPORT AND CYBERSECURITY SERVICES
Minimum security for every business is a MUST these days. It protects your network and data from breaches, intrusions and other threats. We as a security experts ensure your network and IT infrastructure is healthy, secure, and safe from any type of attacks such as hacking, phishing, malware, virus, DoS, etc.
#antivirus #antiRansomware #malware
We provide security risk assessments to identify, evaluate, and prioritize risks to your operations and assets resulting from potential incidents. Our assessments of your IT infrastructure and business workflows help determine security risks and outline preventive measures to mitigate them.
#securityrisk #riskmanagement #riskassessment
We design and implement a detailed plan of action for each step to ensure our clients can recover from incidents and continue operating critical business functions during emergencies, such as natural disasters, pandemics, power outages, human errors, and security breaches,
#businesscontinuity #backup #recovery #incident
We offer media workflow consulting designed to enhance automation and orchestration while improving security and performance. Our solutions are tailored to meet the specific business processes and security requirements of studios, adhering to TPN and MPAA best practices. We help define a logical flow of tasks and activities, from start to finish, to achieve your goals with the highest level of security.
#mediaworkflow #postproduction #TPNAssessment
Our next-gen firewall managed services ensure comprehensive data security and network protection. We assist in configuring next-generation firewalls that deliver high-performance, integrated security, offering end-to-end protection across your entire network. These firewalls operate at the application layer (Layer 7 of the OSI model), providing more advanced security compared to traditional port-based firewalls.
#firewall #security #next-genfirewall
We manage your security policy by defining IT Security Policy for employees as a main security employee handbook. Recognizing that each business has unique operational needs, we create customized and comprehensive IT security policies that align with industry standards, ensuring comprehensive protection for your entire network infrastructure including client’s assets.
#securitypolicy #cybersecurity #networksecurity #ContentSecurity
The Importance of IT Consulting, Cybersecurity, and AI
In today's rapidly changing technology landscape, IT consulting and security are crucial for success. As businesses strive to remain competitive in the digital age, IT consulting services offer invaluable expertise to navigate the complexities of information technology. Our IT consultants leverage their extensive knowledge and experience to help whether it’s system integration, cybersecurity, cloud migration, complex IT projects or digital transformation, our consultants serve as trusted advisors, guiding businesses in making informed decisions that optimize IT infrastructure and effectively achieve strategic goals.
The Strategic Value of IT Consulting
Our IT consultants serve as trusted advisors, helping organizations align technology with business goals. They bring deep technical expertise, industry insights, and a strategic perspective that can uncover opportunities for optimization, innovation, and growth. From infrastructure planning to cybersecurity, cloud migration, and digital transformation, consultants guide businesses in making informed, cost-effective technology decisions.
Key benefits include:
Improved operational efficiency
Reduced risk through proactive planning
Scalable technology strategies
Faster implementation of new systems
Better alignment between IT and business objectives
The Emerging Role of AI in IT Consulting
Artificial Intelligence is rapidly reshaping the IT consulting landscape. By incorporating AI-powered tools and platforms, consultants can offer smarter, faster, and more personalized solutions. AI enhances consulting services in several ways:
Data-Driven Insights: AI algorithms analyze massive datasets to uncover trends, patterns, and risks, enabling data-backed recommendations.
Process Automation: Routine tasks—like monitoring systems, managing tickets, or even generating reports—can be automated, freeing up resources for higher-level strategy.
Enhanced Decision-Making: AI models can simulate outcomes, optimize operations, and help organizations make proactive decisions with predictive analytics.
Cost Efficiency: AI can significantly reduce operational costs by identifying inefficiencies and automating repetitive workflows.
A Combined Force for Transformation
When IT consulting is paired with AI, the result is a transformative synergy. Our Consultants and Engineers bring strategic vision and human understanding, while AI adds speed, accuracy, and scalability. Together, they empower businesses to innovate with confidence, operate more efficiently, and stay ahead in a competitive marketplace.
The Emerging Role of AI in Cybersecurity
As cyber threats grow more complex and persistent, traditional security measures are no longer sufficient on their own. The speed, scale, and sophistication of modern attacks require an equally intelligent defense — and this is where Artificial Intelligence (AI) is playing an increasingly pivotal role.
Why AI is Critical in Today’s Cybersecurity Landscape
As businesses become more digital, their attack surface expands. Cybersecurity is the non-negotiable discipline of protecting systems, networks, and data from digital attacks. Cybersecurity teams face a constant barrage of threats, from phishing and ransomware to insider attacks and zero-day exploits. AI brings a new layer of intelligence and automation that enables faster detection, real-time response, and predictive defense capabilities.
Key challenges AI addresses:
Volume of Threats: AI can analyze millions of events in real-time — far beyond the capacity of human teams.
Speed of Response: Attacks happen in seconds; AI enables instant alerts and autonomous remediation.
Pattern Recognition: Machine learning models detect subtle anomalies and unknown threats that signature-based tools might miss.
How AI Enhances Cybersecurity
Threat Detection and Prevention
AI systems continuously monitor network activity, user behavior, and endpoint devices to identify threats before they escalate.
Using anomaly detection, AI can flag unusual activities that may indicate a breach.
Incident Response and Automation
AI-driven security platforms can automatically isolate infected systems, block malicious traffic, or initiate predefined incident response protocols without human intervention.
Reduces response time dramatically
Predictive Analytics
Machine learning algorithms learn from past attack patterns to predict and prevent future threats.
Helps organizations move from reactive to proactive security postures.
Phishing and Social Engineering Defense
AI can scan emails, messages, and URLs to detect phishing attempts with higher accuracy than traditional filters.
Security Operations Center (SOC) Optimization
AI reduces alert fatigue by filtering out false positives and prioritizing critical threats for analysts.
Frees human teams to focus on strategic tasks.
AI is no longer a future concept — it is a present necessity in cybersecurity. Organizations that leverage AI as part of a layered security approach can detect threats earlier, respond faster, and build a more resilient defense posture against an ever-evolving threat landscape.
IT CONSULTING - MANAGED IT SERVICE PROVIDER - IT SECURITY SERVICES
Our team ensures optimal performance and robust security through expert troubleshooting, ongoing system maintenance, and dedicated guidance.
We help organizations achieve their business and IT goals by identifying actionable opportunities for technology optimization and implementing targeted process improvements.
My Remote Tech safeguards your network against unauthorized access, suspicious activity, and threats by implementing robust IT security measures and policies.
Overall, business IT services are critical for organizations of all sizes and industries to efficiently manage their IT operations, maintain strong security, and stay competitive—particularly in today’s landscape driven by advanced AI technologies.
My Remote Tech, Inc. is a Los Angeles-based IT consultancy and managed IT service and security provider founded in 2005. We created this business because we are passionate about technology and the effective solutions that we can deliver to your business. We deliver realistic strategies on time and within budget. It’s our goal to also assure that our technical expertise aligns and exceeds your goals. We’ve continued to offer the best IT services and support to our valued clients as well as our new clients. We prioritize full transparency for our clients.
We take security seriously, in fact it’s one of our highest priorities. We focus on safeguarding our clients from cybercriminals because we know that without proper countermeasures, all of our other services are meaningless. Building I.T. infrastructure from scratch can be a daunting task, but it's important to prioritize security from the very beginnings in order to establish a secure foundation which will be vital in preventing costly security breaches down the line.
We have been working as a cybersecurity specialist in Media and Entertainment industry to help smaller production studios build their I.T. infrastructure from scratch within their budget with the highest security standard.
We provide comprehensive IT services and consulting, including hardware and software installation and maintenance, network setup and management, application support, cybersecurity solutions, IT security audits and compliance, data backup and recovery, data loss prevention, business continuity planning, security risk assessments, incident response, penetration testing, and cloud security.
Business IT services are designed to help businesses streamline their operations, improve efficiency, and reduce costs. By outsourcing their IT needs to a managed service provider like My Remote Tech, businesses can focus on their core competencies and leave the technology-related tasks to the experts. Our primary IT services falls into below five categories;
1. Managed IT services and support: We manage and maintain your entire company's IT infrastructure to the point that you won’t even think or stress about any IT work which includes all the hardware, softwares, management and monitoring.
2. Cloud computing services: My Remote Tech provides support for cloud-based storage and computing services that offer businesses enhanced flexibility and scalability, secured with advanced encryption for data both at rest and in transit."
3. Cybersecurity services: We offer cybersecurity consulting and services to help businesses protect their networks and data from cyber threats. We also provide businesses with cybersecurity consulting and services that strengthen network defenses and protect sensitive data from cyber threats.
4. IT consulting services: My Remote Tech offers IT consulting to assist businesses develop and implement IT strategies mainly focusing on security that align with their business goals and the security standards.
5. IT Security Audit and Compliance: Intertwined processes ensuring an organization's IT systems are secure and adhere to rules, with audits identifying vulnerabilities (security audit) and verifying adherence to standards like GDPR, HIPAA, or TPN (compliance audit) to protect data, build trust, and avoid penalties by minimizing the security risks and being in compliant with the latest security standards.
A Trusted Partner Network (TPN) Assessment is a cybersecurity audit where your ISMS implementation (i.e. management system, physical security and digital security) and corresponding content handling workflows are bench-marked for conformance with the MPA Best Practises Common Guidelines by an Accredited TPN Assessor. The assessment process is designed to deliver a comprehensive report to MPA, CDSA and ACE member studio content owners detailing your ISMS implementation, approach to risk and business continuity management, control implementation and treatment and to detail areas of non-conformance for remediation in the future.
We provide proven solutions to deliver effective and cost efficient compliance and data security for production studios and content owners. We offer pre and post assessment by going through in-place security protocols, security policies, and agency assets to make sure your company is in compliance with industry security standards required by MPAA.
We provide pre-assessment and post-assessment (remediation) services required by TPN: Trusted Partner Network for post production in Media and Entertainment.
The Trusted Partner Network (TPN) seeks to raise Vendor security awareness, threat preparedness, and to increase security capabilities throughout the industry. The TPN is a global, industry-wide film and television Content Security initiative that is wholly owned by the Motion Picture Association (MPA). The MPA Content Security Best Practices, maintained by the TPN, establish a single benchmark of minimum security preparedness. TPN Assessments measure Vendors’ current security posture against the MPA Best Practices. TPN’s proprietary global registry of “Trusted Partner” assessed Vendors provides Content Owners with information that enables them to make independent, risk-based decisions.
Leader in IT consulting and cybersecurity-focused AI-Driven IT services offering IT support, IT security audit & compliance, cybersecurity consulting, business continuity, security risk assessment, incident response management, network security, penetration testing, network vulnerability management providing services to all Los Angeles area.
Area Covered: West Hollywood, Hollywood, Brentwood, Beverly Hills, Santa Monica, Culver City, Venice, Marina Del Rey, Burbank, Downtown Los Angeles, Malibu, Echo Park, Silver Lake, Pasadena, San Fernando Valley, Studio City, Encino, Van Nuys, and Sherman Oaks.